Privacy Policy
Last updated: December 18, 2025
At New Vision Machines, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our business.
By using our website or services, you consent to the data practices described in this policy. We encourage you to read this Privacy Policy carefully and contact us if you have any questions.
Information We Collect
Personal Information
When you contact us, request a quote, or make inquiries about our products, we may collect personal information including your name, email address, phone number, company name, job title, and business address.
Automatically Collected Data
We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and the time and date of your visit.
Communication Data
We collect information you provide when contacting us via phone, email, WhatsApp, or our contact forms, including product inquiries, support requests, and feedback.
How We Use Your Information
Business Operations
We use your information to process inquiries, provide product quotations, facilitate sales transactions, arrange deliveries, and provide after-sales support and service.
Communication
We may contact you regarding your inquiries, orders, product updates, new offerings, or promotional content. You can opt out of marketing communications at any time.
Website Improvement
We analyze website usage patterns to improve our website functionality, user experience, and the relevance of our product information.
Data Protection & Security
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission.
Access Control
Access to personal data is restricted to authorized personnel only, and we regularly review our security practices to ensure the protection of your information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or as required for legitimate business purposes.
Third-Party Sharing
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
No Selling of Data
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes.
Your Rights
Access & Correction
You have the right to access the personal information we hold about you and request corrections if any information is inaccurate or incomplete.
Deletion
You may request the deletion of your personal information, subject to certain legal and business retention requirements.
Opt-Out
You can opt out of receiving marketing communications from us at any time by contacting us or using the unsubscribe option in our emails.
Please also review our Terms of Use for additional policies governing your use of our website.